Monthly Archives: March 2022

AM I OWED A FAIR AMOUNT OF MONEY BECAUSE I HAVE NEVER USED A TRAVEL AGENT?

Q –  3.12.22 – I have to say that I was rather shocked to come across your traveltruth site and then your other consumer sites. Great job! I am a VP of Sales for a Fortune 500 firm. Over the past four years, I’ve been traveling constantly while also taking cruise vacations and two trips…

FIRST CRUISE AND WARY OF MASK WEARING ZOMBIES ONBOARD

Q – 3.12.22   _ First, I suppose, I should begin with a bit of background. My husband and I are extremely well-traveled, having lived in England (Hampshire) and traveled with any number of bespoke travel providers. We normally travel on a custom trip but have, twice, shared very upscale group tours to Egypt and the…

SCHEDULED TO VISIT ST. PETERSBURG: WHAT WILL OCEANIA DO?

Q – 3.12.22 –  We are booked on a so-called “Baltic” Cruise that was going to give us two full days in St. Petersburg, Russia. I am no Bolshevik for sure, but I thought it might be fun to spend two days in Russia so I could tell my lib friends what it will be…

14-DAY TO JAPAN in 2023 – WHY SOOO HARD?

Q –  3.11.22 – My wife and I are really looking to get away to Japan for something like a two-week cruise. We’ve sailed Celebrity and Oceania, preferred Oceania for its food and fewer guests but then discovered Regent Seven Seas two years ago and really love the brand – not to mention the included…

AMEX VERSUS MASTERCARD HOW ARE WE TO PROCEED WITH CRYSTAL CLAIMS?

Q – Thanks so much for providing so much useful information. I am the new “PR Director” for Cruisetruth. Given that, let me throw a bit of a complication at you. Our good friends paid a deposit to join us on a Crystal riverboat sailing between Amsterdam and Budapest. We paid with our American Express…

ANY WAY TO TELL WHEN THE CRYSTAL CONSUMER REFUND WEB SITE WILL GO UP?

Q – 3.9.22 Is there any update on when the new website to make a claim for a Crystal refund will go live? A – It went live on March 8th. The site is www.crystalcruiseclaims.com. Here is the story as reported by Travel Weekly. Website established to file Crystal Cruises claims By Jamie Biesiada  Mar 09,…

CAN WE MOVE ON? I HAVE LITTLE SYMPATHY FOR CRYSTAL GUESTS EXPECTING REFUNDS

Q – We enjoy reading the Q&A on Cruisetruth and we have several questions we’d love to pose about the likely impact of the war in Ukraine, why Windstar does not appear in your ratings and the financial status of the major cruise lines. But it seems that instead of addressing my questions, your editors…