WE JUST RECEIVED A LEGAL LOOKING DOCUMENT ABOUT OUR CRYSTAL REFUND. WHAT SHOULD WE DO NEXT?

 Q – We just received a set of two documents indicating that Crystal is being sued on our behalf to get us back our deposit and Future Travel Credit used as payment. What exactly is this announcement and what should we do as a next step?

A – You have received an official invitation to participate as a potential creditor when funds from Crystal Cruises become available for distribution. The letter has been sent to you by Mark Healy who is the assignee representing the Circuit Court in Miami. Address and contact information appear in the body of the form which we have reproduced below.

In order to be able to “stand in line” for your refund, you must file this application no later than June 11th. Enclose a copy of your Crystal booking invoice. If you can’t find it, you should ask your travel agent for a copy. If you booked directly with Crystal there is, currently, no way to get a copy of your invoice. As with any direct booking, you may want to make claim for a return of the travel agent commission you were undoubtedly charged. 

Send your paperwork to Mr. Healy care of the Ft. Lauderdale address indicated below.

Do we think that these claims will be successful? No one knows but our best guess is that Future Cruise Credits are forever lost as are payments by check. Those who paid with credit cards may actually see a refund once the process is underway. Getting on a list of creditors is useless if there are no funds to pay creditors. Crystal owes consumers more than $100 Million. Suppliers and shipyards will likely be placed ahead of individuals hoping to receive a refund. 

 

IN THE CIRCUIT COURT OF THE ELEVENTH JUDICIAL CIRCUIT,
IN AND FOR MIAMI-DADE COUNTY, FLORIDA
In Re:
CRYSTAL CRUISES, LLC
a California Limited Liability company,
Assignor, Case No.: 2022-002742 CA 01
To:
MARK C. HEALY,
Assignee,
/
PROOF OF CLAIM
TO RECEIVE ANY DIVIDEND IN THIS PROCEEDING, YOU MUST COMPLETE THIS PROOF OF CLAIM AND DELIVER IT TO THE ASSIGNEE NO LATER THAN:
JUNE 11, 2022
THE ASSIGNEE’S NAME AND ADDRESS ARE AS FOLLOWS:
Mark Healy, Assignee
MICHAEL MOECKER & ASSOCIATES, INC.
1883 Marina Mile Blvd., Suite 106. Fort Lauderdale, FL 33315
(954) 252-1560 · (954) 252-2791 Fax No.
Info@Moecker.com
1. CRUISE RESERVATION NUMBER(S):
2. CONSUMER NAME (Your name):
ADDRESS:
LAST 4 DIGITS OF CREDIT CARD(S) USED: ○Visa ○MC ○Discover ○AMEX○Other
LAST 4 DIGITS OF CREDIT CARD(S) USED: ○Visa ○MC ○Discover ○AMEX○Other
TELEPHONE NUMBER:
E-MAIL ADDRESS: _________________________________
Please be sure to notify us if you have a change of address.
3. BASIS FOR CLAIM:
[ ] Date of Departure Departure Port Return Port
[ ] Future Cruise Payment – ID
[ ] Travel Insurance – Name of Company Account #
[ ] Travel Agency – Name of Company
3. AMOUNT OF CLAIM: $
4. SUPPORTING DOCUMENTS: Attach copies of supporting documents, such as payment confirmation(s), booking confirmation(s), evidence of coupon, and evidence of payment. If the documents are not available, explain. If the documents are voluminous, attach a summary.
5. SIGNATURE: Sign and print name and title, if any, of the creditor or other person authorized to file this claim:
DATED: BY:
Signature of Claimant or Representative
Print Name and Title Here