DO CALL CENTERS UNDERSTAND VEGANISM?

Q – We are booked on a special air deal with Viking Cruises sailing out of Copenhagen next year. Both my husband and I are taking our first cruise outside the Caribbean. We are not so worried about our food on the ship but we are strict vegans and we want to be certain that we are listed that way with the airline, likely SAS, so we are served something we can eat. Does Viking handle this?

A – Not well. Have your travel advisor handle it. If you were foolish enough to book through a call center, download the airline’s app and make the request directly with the airline under “special meal requests”. That way your confirmation will be in the system and available on your smartphone. Vegan meal options are almost always available.