Q – 3.8.22 – The information about the Crystal forms was very helpful – but we never received anything from Crystal via telephone or mail. We are owed well over $5,000 for a sailing on the Serenity so any advice would be really appreciated.
A – The forms are being sent from the offices of the firm in charge of designing a list of creditors in the order in which they need to be paid. (Ultimate decision is made by the court). Past Crystal executives are helping provide e-mail addresses for all guests their records indicate are owed money. The e-mail addresses of all clients’ due refunds have been provided to the firm. You should be hearing from them in the next several days via e-mail. If you do not, contact the court-appointed assignee directly. Here is the specific information you need – including the phone number:
Mark Healy, Assignee
MICHAEL MOECKER & ASSOCIATES, INC.
1883 Marina Mile Blvd., Suite 106. Fort Lauderdale, FL 33315
(954) 252-1560 · (954) 252-2791 (fax)