Monthly Archives: January 2022

WHO WILL END UP OWNING CRYSTAL AND GENTING’S CRUISE ASSETS?

Q – 1.25.22 – As one who works in the industry and has sailed Crystal a half dozen times, I would really appreciate it if you would let us know who you think will end up owning Crystal Cruises when this “liquidation” process is completed? I’ve tried to read about possible buyers but the information…

HOW WAS THE GENERAL PUBLIC SUPPOSED TO KNOW ABOUT CRYSTAL’S CHALLENGES?

Q – We are booked on Crystal in 2023 on a reservation made directly with the cruise line. (They were offering a special incentive for those who book direct). I read the major travel magazines and have seen nothing about Crystal’s issues. What kind of profession keeps this kind of information from consumers? Crystal’s materials…

CAN ANYONE TELL US WHAT EXACTLY GENTING OWES?

Q – 1.21.22 – You are looking at a long-time Crystal supporter. You have planned many of the best moments of our lives aboard Crystal ships over the past decade and a half. So this is all rather personal. We are so grateful for the information included here. It is a real service to Crystal…

SHOULD MY TRAVEL ADVISOR HAVE KNOWN ABOUT CRYSTAL’S FINANCIAL PROBLEMS?

Q – 1.19.22 – We are wondering just where the buck stops. We booked with one of the largest online travel agencies two years ago and then had our sailing cancelled due to Covid. Now, we are supposed to sail Crystal this November using our and it sounds like they will be back by then…

DOES THIS LETTER MEAN CRYSTAL IS OUT OF BUSINESS?

Q – 1.19.22 – We just received the following notification from Crystal announcing they are closing down their operations. It appears we will receive a Future Credit, still again, since we used one to pay when we canceled our river cruise due to Covid concerns. Can we make the case for cash instead of a…

WHAT IS HAPPENING AT CRYSTAL? BOOKED IN APRIL PAID IN FULL

Q –  1.19.22 –  Is Crystal sinking with my money aboard? I just received a report in my inbox from CNBC about the line’s owner and the fact that they cannot pay back their debts and are losing their shipyards in Germany. I am not a client of yours, perhaps next time, but my agent…